Evensies
Nederlands
Alle hulpartikelen

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Something isn't working. What can I try?

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If the code email doesn't arrive within a minute or two, look in your spam or junk folder, and in any other tabs your mail app sorts email into. Its subject is “Your Evensies sign-in code”.

Still nothing? Tap Use a different email, check the address is spelled right, and tap Send code again. Use the newest code, since each one works for 10 minutes. If Evensies says there were too many tries, wait a minute before asking again.

If your changes aren't reaching the rest of the group, check your connection, then open Account and tap Sync now. You can also pull down on Groups to refresh. Until they are sent, your changes stay on your phone, as long as you stay signed in.

If our server couldn't accept a change, for example because someone archived the group first, Groups shows which change it was, and the same for a receipt that couldn't be attached. Tap Dismiss once you have seen it.

If Evensies goes back to the welcome screen by itself, the session on this phone ended: the account was deleted on another phone, Sign in with Apple was stopped for Evensies, or the app wasn't opened for 90 days. Sign in again; Signing out says what left the phone.

If an invite link opens this website instead of the app, check Evensies is installed, then tap the link again, or tap Open in Evensies on the page. If you copied the link, Paste your invite on the welcome screen joins with it.

Geen antwoord gevonden? Schrijf naar support@freedom-terminal.com.